Courses 28

Problem solving and decision making.

One course on thinking clearly — defining the real problem and choosing between options without defaulting to instinct.

See the 1 course Explore the full C30

28 Ps

course, each available in full or as single modules

individual modules, from 15 to 30 minutes each

4 h

of CPD-logged learning across the whole category

Courses in this category

One course, ten modules.

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28 Ps

Problem solving and decision making

Define the problem properly, generate real options, and decide in a way you can explain afterwards.

Modules

10 modules

CPD time

3 h 30 m

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What you leave with.

Every module ends in something you can use on Monday — not a model you can recite.

A defined problem

The discipline to describe the problem before anyone proposes a solution.

Options worth choosing between

Techniques for generating more than the first two ideas in the room.

A decision you can defend

A method and a record, rather than a hunch retold as strategy.

Awareness of your own bias

The specific traps that catch experienced people most often.

Where it sits in the C30.

Problem solving is a general-purpose category — useful at any point in the C30, and often taken alongside whichever category a learner is in.

1–3

Self awareness

Understanding yourself

4–5

Self management

Workload and personal development

6–12

Leading people

Leadership, motivation, culture

13–20

Managing people and relationships

Performance, delegation, conflict

21–29

Running the business

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Take a whole course, or one module.

Every module in this category is also available on its own, so someone who only needs one topic can take twenty-five minutes and log the CPD without enrolling on the whole course.

See how a module page works →

What this category is for

One course on getting to the cause rather than the symptom, and on making a decision you can still explain a month later.

FAQ

Before you start.

Does this overlap with Business improvement?

Some root cause tools appear in both. This course is about decisions generally; Business improvement applies them to process.

Is it practical or theoretical?

Every module ends with a technique applied to a work scenario.

How long does a module take?

Between 15 and 30 minutes. Progress saves automatically, so you can stop and pick it up later.

Is the CPD time logged for me?

Yes. Each module carries a CPD value that is added to your record when you mark it complete.

Is there an assessment?

Each course ends with a quiz and a certificate. Single modules record completion but do not issue a separate certificate.

Solve the problem you actually have.

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C30: Problem solving