Courses 13–17

Managing people.

The operational side of people management — performance, delegation, multiple teams and the mechanics of recruitment.

See the 5 courses Explore the full C30

13 Pt

14 Mt

15 Pm

16 De

17 Re

courses, each available in full or as single modules

individual modules, from 15 to 30 minutes each

19 h

of CPD-logged learning across the whole category

Courses in this category

Five courses on the day-to-day of management.

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13 Pt

High performing teams

What separates a good team from a genuinely high performing one, and how to close the gap.

Modules

10 modules

CPD time

3 h 30 m

View course →

14 Mt

Managing multiple teams

Lead through other leaders when you can no longer be in every room.

Modules

10 modules

CPD time

3 h 30 m

View course →

15 Pm

Performance and talent management

Set expectations, hold people to them fairly, and grow the ones who can go further.

Modules

12 modules

CPD time

4 h 30 m

View course →

16 De

Delegation and empowerment

Hand over real work without losing control of the outcome.

Modules

10 modules

CPD time

3 h 30 m

View course →

17 Re

Recruitment and human resources

Hire well and understand the HR framework you operate inside.

Modules

10 modules

CPD time

3 h 30 m

View course →

What you leave with.

Every module ends in something you can use on Monday — not a model you can recite.

Objectives people understand

Expectations written so clearly that a performance conversation is never a surprise.

A delegation habit

Work handed over at the right level, with check-ins that are not micromanagement.

Confidence with underperformance

A fair, documented approach to the conversation most managers avoid.

A better hiring process

Structured interviews and onboarding that make the first ninety days count.

Where it sits in the C30.

Managing people covers the mechanics that sit alongside leadership: the processes, conversations and structures that keep a team performing.

1–3

Self awareness

Understanding yourself

4–5

Self management

Workload and personal development

6–12

Leading people

Leadership, motivation, culture

13–20

Managing people and relationships

You are here

21–29

Running the business

Communication to project management

Take a whole course, or one module.

Every module in this category is also available on its own, so someone who only needs one topic can take twenty-five minutes and log the CPD without enrolling on the whole course.

See how a module page works →

What the research says

28% of employees have left a business because of a negative relationship with their manager. Managing people is not a soft skill on that evidence — it is a retention strategy.

Chartered Management Institute with YouGov, 2023 — survey of around 4,500 UK workers and managers. CMI research release

FAQ

Before you start.

Does the HR content cover UK employment law?

It covers the framework a line manager needs to work within. It is not a substitute for legal advice on a specific case.

Is Managing multiple teams relevant if I lead one team?

Take it when you start managing other managers. Until then, the other four courses are the better use of your time.

How long does a module take?

Between 15 and 30 minutes. Progress saves automatically, so you can stop and pick it up later.

Is the CPD time logged for me?

Yes. Each module carries a CPD value that is added to your record when you mark it complete.

Is there an assessment?

Each course ends with a quiz and a certificate. Single modules record completion but do not issue a separate certificate.

Get the management basics right.

Browse the courses Talk to us

C30: Managing people

Managing people.

Five courses on the day-to-day of management.

High performing teams

Managing multiple teams

Performance and talent management

Delegation and empowerment

Recruitment and human resources

What you leave with.

Objectives people understand

A delegation habit

Confidence with underperformance

A better hiring process

Where it sits in the C30.

Self awareness

Self management

Leading people

Managing people and relationships

Running the business

Take a whole course, or one module.

Before you start.

Get the management basics right.

C30: Managing people | SkillsCircle

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