Courses 22–26

Operational management.

Running the business: strategy, operations, improvement, change and performance — five courses for managers with a remit beyond their own team.

See the 5 courses Explore the full C30

22 Si

23 Om

24 Bi

25 Ch

26 Op

courses, each available in full or as single modules

individual modules, from 15 to 30 minutes each

20 h

of CPD-logged learning across the whole category

Courses in this category

Five courses on running the operation.

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22 Si

Strategy and innovation

Read the environment, set direction, and make room for new ideas.

Modules

10 modules

CPD time

3 h 30 m

View course →

23 Om

Operational management

Plan, resource and run the day-to-day so it does not depend on heroics.

Modules

12 modules

CPD time

4 h 30 m

View course →

24 Bi

Business improvement

Find the waste, fix the process, and prove the improvement held.

Modules

10 modules

CPD time

3 h 30 m

View course →

25 Ch

Change management

Take people with you through a change that is genuinely disruptive.

Modules

12 modules

CPD time

4 h 30 m

View course →

26 Op

Organisational performance management

Measure what matters and use the numbers to make decisions, not reports.

Modules

10 modules

CPD time

3 h 30 m

View course →

What you leave with.

Every module ends in something you can use on Monday — not a model you can recite.

A view of your own operation

Where the constraints, risks and waste actually are.

An improvement method

A cycle you can run on a real process next month.

A change approach

How to sequence and communicate change so it does not stall at week three.

Measures that mean something

A small set of indicators that drive decisions rather than fill a slide.

Where it sits in the C30.

Operational management is where the C30 turns outward, from leading people to running the organisation they work in.

1–3

Self awareness

Understanding yourself

4–5

Self management

Workload and personal development

6–12

Leading people

Leadership, motivation, culture

13–20

Managing people and relationships

Performance, delegation, conflict

21–29

Running the business

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Take a whole course, or one module.

Every module in this category is also available on its own, so someone who only needs one topic can take twenty-five minutes and log the CPD without enrolling on the whole course.

See how a module page works →

What this category is for

Five courses on running the day to day: process, quality, resources, risk and change. The unglamorous half of management, and the half that shows when it is missing.

FAQ

Before you start.

Is this too senior for a team leader?

Operational management and Business improvement work well at team-leader level. Strategy lands better with a wider remit.

Do you cover Lean or Six Sigma formally?

Business improvement introduces Lean thinking and root cause tools. It is not a Six Sigma certification.

How long does a module take?

Between 15 and 30 minutes. Progress saves automatically, so you can stop and pick it up later.

Is the CPD time logged for me?

Yes. Each module carries a CPD value that is added to your record when you mark it complete.

Is there an assessment?

Each course ends with a quiz and a certificate. Single modules record completion but do not issue a separate certificate.

Run it better than you found it.

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C30: Operational management

Operational management.

Five courses on running the operation.

Strategy and innovation

Operational management

Business improvement

Change management

Organisational performance management

What you leave with.

A view of your own operation

An improvement method

A change approach

Measures that mean something

Where it sits in the C30.

Self awareness

Self management

Leading people

Managing people and relationships

Running the business

Take a whole course, or one module.

Before you start.

Run it better than you found it.

C30: Operational management | SkillsCircle

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