Section outline

  • Operations and Business Management (C22-C26)

    C22

    Strategy and Innovation

    Strategic thinking, planning, and innovation management for organisational success.

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    19 modules
    The Viable System Model 6 min • CPD
    Ashby's Law of Requisite Variety 4 min • CPD
    Creating a Mission Statement 5 min • CPD
    + 16 more modules covering strategic planning, innovation frameworks, and competitive analysis
    C23

    Operational Management

    Essential operational planning and management tools for efficient business operations.

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    7 modules
    Policies and Procedures in Operational Planning 6 min • CPD
    Operational Plans – Key Components 7 min • CPD
    GANTT Charts 5 min • CPD
    Process Mapping 6 min • CPD
    Quality Management Systems 8 min • CPD
    Supply Chain Management 7 min • CPD
    Performance Monitoring 5 min • CPD
    C24

    Business Development and Continuous Improvement

    Tools and techniques for business development and continuous improvement.

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    9 modules
    Kaizen 5 min • CPD
    Lean Production 6 min • CPD
    Organisational SWOT Analysis 4 min • CPD
    Business Process Re-engineering 7 min • CPD
    Six Sigma 8 min • CPD
    Balanced Scorecard 6 min • CPD
    Business Model Innovation 7 min • CPD
    Market Analysis 6 min • CPD
    Competitive Intelligence 5 min • CPD
    C25

    Change Management

    Comprehensive change management strategies and implementation techniques.

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    16 modules
    Initiating Change 6 min • CPD
    Barriers to Change 5 min • CPD
    Overcoming Barriers to Change 6 min • CPD
    + 13 more modules covering change models, communication, and implementation strategies
    C26

    Organisational Performance Management and Reporting

    Data management, reporting, and performance monitoring systems.

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    4 modules
    Managing Workplace Data 7 min • CPD
    Data Protection Legislation 8 min • CPD
    Technology in Data Management 6 min • CPD
    Performance Dashboards 5 min • CPD